Website Terms of Use for Groundfire Counselling and Community Work
LAST UPDATED: SEPTEMBER 23, 2024
EFFECTIVE DATE: SEPTEMBER 01, 2024
Welcome to the website of Groundfire Counselling and Community Work ("we", "us", "our"). By accessing or using our website at (https://www.groundfireccw.ca/), including any services, programs, content, or functionality offered on or through the site (collectively, the "Platform"), you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, you should not use our Platform.
By using our Platform, you acknowledge that you have read, understood, and agree to these Terms of Use, as well as our Web Privacy Policy. We reserve the right to modify or update these terms at any time. Your continued use of the Platform after such modifications indicates your acceptance of the revised terms
All content, including but not limited to text, images, videos, graphics, logos, trademarks, and any other intellectual property, available on the Platform is owned by or licensed to Us. You may not copy, modify, reproduce, distribute, or use any content for commercial or other unauthorized purposes without our prior written consent.
No License to Use IP: These Terms of Use do not grant you any rights to use our intellectual property without explicit written consent. If such consent is granted, you must acknowledge Us as the source of the content.
Prohibited Use: You agree not to engage in any activities that infringe our intellectual property rights.
You agree not to engage in any activities that may harm, disrupt, or interfere with the Platform or its services. These prohibited activities include but are not limited to:
Hacking, spamming, or using any automated means to access the Platform.
Uploading malicious code, viruses, or harmful data.
Making fraudulent bookings, orders, or chargebacks.
Using inappropriate language or treating staff disrespectfully.
Attempting to bypass security measures or accessing restricted areas of the Platform.
The content provided on this Platform, including blog posts, resources, and information related to therapeutic services, is for informational purposes only. It is not intended to provide specific medical, psychological, or therapeutic advice and should not be considered a substitute for professional consultation with a licensed therapist, counsellor, or other professional. Unless explicitly stated, engaging with our content or services through the Platform does not establish a client-counsellor relationship. Seek the advice of your healthcare provider before making decisions regarding your health or well-being.
Our Platform allows you to book services, including therapy sessions and other offerings. By submitting a booking request, you confirm that all information provided is accurate and complete. You will receive confirmation and further instructions for attending your session or service upon successful booking.
Cancellations: Cancellations, refunds or rescheduling of booked services must align with our cancellation policy, which is set out in our Informed Consent and Confidentiality Form that you complete with Us when retaining us to provide you with Services.
Payments: You may pay for services through our third-party payment providers. You are responsible for ensuring your payment details are accurate and up to date.
When you provide personal information through our Platform (e.g., during booking submissions or newsletter signups), you agree that the information provided is accurate, and you acknowledge:
You are responsible for maintaining the confidentiality of your account and booking information and restricting access to your device.
Any unauthorized access to or use of your information or bookings should be reported to us immediately.
Our Platform may contain links to third-party websites or resources that are not under our control. We are not responsible for the content, privacy policies, or practices of any third-party sites. The inclusion of a link does not imply our endorsement or recommendation of the third party or its services.
No Control Over Third Parties: We make no representations regarding the quality, safety, or suitability of third-party websites.
Third-Party Terms: Any use of third-party websites is subject to their respective terms of use and privacy policies.
By providing your name and email address or other contact information through the Platform, you consent to receive communications from us electronically, including marketing, service updates, and other notifications. You may unsubscribe from these communications at any time by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you important service-related messages. Although we take reasonable measures to secure electronic communications, you acknowledge that email and text messaging are not always secure, and there is a risk that your communications could be intercepted or misused.
Disclaimer: The Platform and all content, services, and features available on the website are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
No Guarantee of Availability: We do not guarantee that the Platform or any of its content or features will be available at all times or uninterrupted, secure, or free of errors.
Limitation of Liability: To the fullest extent permitted by applicable law, in no event shall Groundfire Counselling and Community Work, its employees, directors, contractors, or affiliates be liable for any direct, indirect, incidental, special, punitive, exemplary, or consequential damages (including but not limited to loss of data, loss of profit, business interruption, or injury), whether based on contract, tort (including negligence), strict liability, or otherwise, arising out of or in connection with your use of or inability to use the Platform, even if we have been advised of the possibility of such damages.
You acknowledge that your use of the Platform is at your own risk. Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability, so some of these exclusions or limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Groundfire Counselling and Community Work, its employees, contractors, service providers, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising out of or related to your use of the Platform, violation of these Terms of Use, or any infringement of the intellectual property rights of Groundfire or third parties.
These Terms of Use are governed by and construed in accordance with the laws of British Columbia and Alberta, Canada, without regard to conflict of law principles. Any disputes arising from your use of the Platform will be subject to the exclusive jurisdiction of the courts located in either British Columbia or Alberta, depending on the location of the service provider most involved.
If you have any questions or concerns regarding these Terms of Use, please contact us at info@groundfireccw.ca.
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